to: aaptchat@aapt.com.au

subject: how much your customer support sucks at the moment

im sorry if that sounded harsh, but im sick of getting disconnected after 15 seconds, over and over and over again, and you can check my call list to prove that. im also sick of waiting on hold for over an hour for help. i dont have the time to sit around for an hour listening to bad muzak.
i would like the problem fixed and i would also like to be reimbursed for the money wasted, continually dialling to be disconnected

i trust i'll hear from you soon

carly whittaker