Wednesday, August 11, 2004

Dear Miss. Whittaker

The quality of our products is of the utmost concern to us and whilst we were sorry to hear of your disappointment with our MILO Bar 50g, we would like to thank you for notifying us.

We understand your disappointment since our formulation change and sincerely hope that this incident will not deter you further from enjoying our vast range of products.

We value your feedback and if you have any further inquiries about our products please do not hesitate to contact us on 1800 025 361 during business hours.

Yours sincerely,

Melissa McKinnon
Consumer Services Co ordinator
Nestle Australia Ltd

why dont they answer my questions? i think i know why. i think its because the little people who have to answer the emails and phone calls are under the power of a higher being, THE nestle. the one that used to be called 'ness-ools' who changed their name to the more upmarket 'nest-lay'. nessools is still having the original milo bars made, he's just getting them delivered straight to his lair, and getting the crap new ones out on the shelves for the rest of us to eat. meanwhile, he's brainwashed his workers into dodging questions where they'd actually have to lie and say that they hate the new bars and love the old ones.

its a conspiracy, i tell ya

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